Reference

What You Agree To When You Use batwing88

These terms set out how your account operates, what data we collect, and how we handle disputes — written in plain language so you actually know where you stand.

Account eligibility rulesData & cookie policyDANA, OVO, GoPay wallet termsJurisdiction noticeContact rights
batwing88 What You Agree To When You Use batwing88
LEGAL CONTACT PATHS

How to Reach Us About a Policy Matter

Live Chat Reach our support team directly through the live chat window in your account dashboard. Policy and account questions are handled there in real time during operating hours.
Email Support Send written legal or data requests to our support email address. We respond to formal policy queries, including data access requests and account closure, via this channel.
Account Help Centre The Help Centre inside your account covers wallet verification steps for DANA, OVO, and GoPay, plus documented answers to common policy questions about eligibility and data.
ACCOUNT SECURITY PRACTICES

How We Protect Your Data and Account

Your account security is handled through verified login flows, encrypted data storage, and wallet-level authentication when you connect DANA, OVO, or GoPay. We do not share personal data with third parties outside of what is required to process your transactions or comply with applicable law.

Data Handling Personal data collected at registration — including your name, contact details, and linked wallet — is stored on secured servers and used only for account operation and legal compliance.
Cookie Policy We use session cookies to keep your account active and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.
Data Retention Account records, including wallet transaction logs for DANA, OVO, and GoPay, are retained for the period required by applicable law. After that period, data is deleted or anonymised.
Request and Changes You can request a copy of your stored data, ask for corrections, or request deletion by contacting support. We process these requests in line with applicable data protection rules.

Legal Questions We Actually Get Asked

These questions come from real account holders in Indonesia asking about eligibility, their data, and how our policies work in practice. If your question is not here, live chat or email support can handle it directly.

Account eligibility depends on local law in your region. You must meet the age requirement and confirm that access is permitted where you are located before registering.

We store registration details, wallet identifiers for DANA, OVO, or GoPay, and transaction history. This data is used for account verification, support, and legal compliance only.

Yes. Contact our support team by email with your account details and a data access request. We will provide your stored data in line with applicable privacy rules.

Submit a deletion request through email support. We process it according to applicable law — some transaction records may be retained for the period legally required before full deletion.

Wallet data is shared only with the relevant payment provider to process your transaction. We do not sell or pass wallet details to unrelated third parties for marketing or other purposes.

We update the terms on this page when required. Continued use of your account after an update means you accept the revised terms. We recommend checking this page periodically.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.